Module 6: Preparing for and conducting visitation of the deceased 

 

This page contains additional information to assist and guide you through the following learning outcomes for this module:  

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Summary of Learning Outcomes:

 

To achieve this unit a candidate must:

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LO1: Recognising the diversity of the deceased and of the client

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1.1 Demonstrate respect and embrace the diversity among clients, families and potential clients in line with relevant legislation.

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1.2 Facilitate extended care and support in a manner that demonstrates respect for the deceased, and the cultural and social context in which they have lived their life.

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1.3 Demonstrate awareness and respect of the way in which cultural and belief may impact upon the removal and transfer, care, preparation and presentation of the deceased.

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1.4 Identify the extent and limits of your own cultural understanding and when and from where to seek advice or support.

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1.5 Describe how to communicate effectively with the client and with family members through the assistance of other professionals, interpreter and bilingual services, sign interpreter or other specialists.

 

 

 

LO2: Preparing for and conducting visitation of the deceased

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2.1 Understand and comply with the funeral directing business procedures to follow to confirm the identity of the deceased person for visiting. 

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2.2 Understand the purpose of having clear guidance from the client regarding visiting of the deceased from the funeral director.

 

2.3 Outline business procedures and checks for visiting the deceased.

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2.4 Identify the business procedures to follow to enable visiting of the deceased to take place.

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2.5 Utilise sensitive communication when responding to requests for visiting the deceased.

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2.6 Apply and follow business procedures when conducting visiting of the deceased.

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